CONSULTING IS A CORE LEADERSHIP TOOL
FOR A DISRUPTIVE WORLD
We’ve inspired over 250,000 delegates in 41 of the Fortune 100 and 33 of the FTSE 100 across 60 countries to revolutionize the quality of their working lives through our training, consulting and coaching programmes.
If you’re solving other people’s problems, you’re consulting.
Many companies develop excellent technical skills but miss out on world class consulting skills and behaviours which can transform their success. We train and coach clients to become the best consultants:
Solving client problems rigorously and efficiently.
Transforming technical propositions into compelling commercial offerings.
Delivering world class client experiences.
Building life-long client relationships at all levels.
Our clients are in the technology services, engineering, consulting, professional services, manufacturing, oil & gas, financial services, FMCG, retail, pharmaceuticals and telecommunications sectors as well as business advisory, functional professionals and internal consulting teams across a range of Fortune 500, FTSE100 and public sector organisations.
AT A GLANCE
WHAT CLIENTS SAY
We seek ongoing feedback and have achieved a consistent 97% Net Promoter Score – core themes:
- True business partner.
- Deep expertise & broad range of solutions.
- Fully customised experience to fit culture and goals.
- Experience backed up with the latest thinking.
- Nice people to work with.
“To quote several members of our team, “Consulting Skill are the very best at what they do that we have seen.” When we most needed to improve our sales skills, we engaged them. They are truly gifted consultants and trainers, and in addition wonderful role models. Their work with us has directly affected our bottom line.”
“These programmes were like the best elements from my Harvard MBA – we’ve had great traction and rolled them out across the entire workforce.”
“I worked extensively with CSL on the Trusted Advisor Account Acceleration work in Europe over the last couple of years. We targeted the Enterprise Sales teams (Product AM, Services AM and Delivery leads) and ran several extremely successful workshops in EMEA. Based on this success we asked CSL to also run courses in APJC. In my view, this work was some of the most effective training we did.”
“We have engaged CSL to develop and roll out custom programmes around building commercial and consultative skills. CSL always develop a clear understanding of the business issues before starting. They ask good questions and probe our thinking, so that they understand the context and frankly we wind up better understanding ourselves. The work has been enthusiastically developed by our staff (we’ve never had 100% ratings from all our sales people before) and in demand because of the results they produce.”
“There are very few professional development firms who act as if they are jointly responsible for my income stream. CSL are leaders, not just advice givers; you don’t train in the traditional sense – you work alongside me. Unlike most training or advisory firms CSL provide hard tangible techniques to engage people and produce results. You get the most out of CSL when there are big results to play for. They are most distinctive when there’s a sizeable, noticeable gap in performance.”
“CSL are the the only firm we could think of that could tame a group of experienced consultants from McKinsey!”
“Now we have clear strategies and targets. A team who feel like they’re a team. Before working with CSL our meetings were unproductive. Now people listen, build on each other’s ideas, support one another. I think this is why we’re now number 2 in the market when 3 years ago we were number 5.”
“CSL have never let me down in the 15 years I’ve worked with them on consultative skill building, sales and strategy.”