What this programme will cover

This highly experiential programme explores what it means to lead as a true professional and develops the necessary practices and behaviours for participants to become ambassadors of their firm. In an interactive and high-energy forum, there is extensive use of role-plays, case studies, active and reflective exercises, one to one coaching and peer feedback to explore how to exemplify professionalism.

Aims and objectives:

The programme explores the implications of becoming a world class professional; going beyond good service to show genuine interest and care for clients and representing your organisations brand.

After completing the programme professionals will:

• Identify what their best self means and how to reliably play to their strengths and live their values
• Understand why others would follow them and how their style impacts others
• Understand the power of principles and appreciation and how to direct their energy
• Know how to create psychological safety and lead by example
• Understand how to set standards, encourage others to excel and exemplify the firms culture and brand
• Be able to use their non-verbal personal presence to positively influence others
• Know how to give and receive feedback and coaching
• Understand how to lead without the use of hierarchy
• Know where to focus to develop themselves and manage their future with less stress

The effect on participants

Organisations will benefits from participants attending this programme with a:

• Deeper understanding of how and where they can more fully live their values
• Increased confidence in living their values and principles
• Develop self-awareness of their style and their impact on others and versatility in being able to adapt their style to suit relate to others

The effect on organisations

• Greater productivity from participants and their teams
• Increased confidence in the participant doing the right thing͟ for the firm and clients