Training sales teams of 280 Client directors & teams of technical professionals to diagnose client needs around innovation – “From our work with CSL, we’ve had clients pay an additional $50m over competition with us as a result of buying into our long term vision.” Systems Engineer.
Trusted Advisor, thought leadership, solutions development & “General Manager Mindset” programmes for 1800 professionals to lead the transition from commoditising products to high value services. “Great traction and impact to our clients”. COO.
Trusted Advisor consultative skills and behaviours programmes for 1200 services, technical and Project Management professionals to create opportunities and increase margins.$500K-$2m of additional revenue opportunities over last 4 years.
Diagnostic skills, senior manager engagement and account development coaching for account managers of a global software leader. Company has achieved record profitability each year for 9 years to date.
Training and coaching 340 sales professionals to create thought leadership and engage clients “Best training we have done to date globally” SVP.
Training 160 account managers, technical & services professionals to apply design thinking. “You really helped us deliver on these must-win opportunities.” VP.
Research into the technical services professional of the future.“This report stimulated us into long overdue action” VP.
Running CXO engagement programmes to 260 professional services consultants to engage senior clients more effectively.“Initially I was sceptical but the impact to clients convinced to invest across the group”. SVP.
Trusted Advisor programmes for 180 senior engineering professionals to consult more effectively and create more business development opportunities. “CSL has earned the right to be our Trusted Advisor” CEO.
Creating new consulting division within engineering firm to commercialise advice that previously was given away for free.“You understand us and have helped turn a loss making outfit into the highest margin contributor out of 11 business units.” VP Global Consulting.
Shifting from commoditising products to high value services with bid team unit. “Additional $20m of opportunities from the scoping exercises we learnt on the following Monday after the program.”
Creating common services develop process for multi-disciplinary expert teams to develop integrated solutions. “We chose CSL because you created a cultural shift for us” VP Strategy.
Senior Manager and Partner programmes on client engagement to produce breakthroughs in revenues and margins.
Programmes on leadership and business development to Principal to increase growth and accelerate their development to Partner.
Multiple new hire “Introduction to consulting programmes” for top firms.
Graduate induction programmes for a law firm.
Senior Manager and Partner programmes on client engagement to produce breakthroughs in revenues and margins (2 Magic Circle firms – confidential).
Consultative selling programmes to teams of Chartered Surveyors.
Consulting process workshops for newly acquired business leaders within global manufacturing leader to identify integration opportunities.
Trained team of subject matter experts and high potential teams to find efficiencies across manufacturing sites globally. Identified and realised over $2b of savings in 8 years.
Multi-disciplinary teams trained to identify internal and external spending efficiencies globally. Identified and realised £300m in savings during 1st year.
R&D teams trained in consultative and internal client engagement skills to create “Innovation on demand” centres to increase responsiveness to business unit needs.
Technical teams from multiple alliance partners trained in common consulting processes and techniques in $3b project. Achieved $450m in savings across life of project which initially was considered impossible.
Ran multiple programmes on client engagement with major retail bank.
Client Directors for Investment Bank trained and coached in consultative selling to grow key institutional accounts.
Internal consulting team of major credit card provider trained in common language and process to increase productivity and client impact.