This highly experiential programme explores what it means to be a professional and develops the necessary practices and behaviours for participants to become ambassadors of their firm. In an interactive and high-energy forum, there is extensive use of role-plays, case studies, active and reflective exercises, one to one coaching and peer feedback to explore how to exemplify professionalism.

Aims and objectives:

The programme explores the implications of becoming a world class professional; going beyond good service to show genuine interest and care for clients and representing your organisation’s brand.

After completing the programme professionals will:

  • Identify what their best self means and how to reliably play to their strengths and live their values
  • Understand why others would follow them and how their style impacts others
  • Understand the power of principles and appreciation and how to direct their energy
  • Know how to create psychological safety and lead by example
  • Understand how to set standards, encourage others to excel and exemplify the firm’s culture and brand
  • Be able to use their non-verbal personal presence to positively influence others
  • Know how to give and receive feedback and coaching
  • Understand how to lead without the use of hierarchy
  • Know where to focus to develop themselves and manage their future with less stress
The effect on participants
  • Organisations will benefits from participants attending this programme with a:
  • Deeper understanding of how and where they can more fully live their values
  • Increased confidence in living their values and principles
  • Develop self-awareness of their style and their impact on others and versatility in being able to adapt their style to suit relate to others
The effect on organisations
  • Greater productivity from participants and their teams
  • Increased confidence in the participant “doing the right thing” for the firm and clients

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